Create your account on the website, press “Request a service”, choose the service or package, write the details of your request and attach any files and references.

We review the request and discuss the requirements with you in the request's conversation, then send a quotation that sets the scope, deliverables, duration and cost. Once you accept it, the agreement is signed electronically, the invoice is issued, and work begins.

All services are priced according to requirements and scope. The core content creation packages have defined specifications shown on the website, and their prices are sent with the quotation.

Payment is made through the website from the invoice page, with the electronic payment methods available there, or by bank transfer with the transfer receipt uploaded.

It depends on the service and the scope, and is set in the quotation. For the packages: the Premium Package takes 7 to 10 days, and the Signature Package 10 to 15 days.

Yes. Each quotation includes a defined number of revision rounds; additional revisions or scope changes are priced separately.

Rights to the final deliverables transfer to the client as agreed in the contract and upon full payment.

Yes. We commit to non-disclosure agreements in both directions, and we do not use any client's materials in other work or in marketing without written permission.

Yes. We are headquartered in Jeddah and work fully remotely: every stage of the work happens through the platform.

Project links are protected by an access code that the company issues to serious parties under a non-disclosure agreement. To request access, use the “Request access under NDA” button in the Projects portfolio section.

Through the ticket system in your account, by WhatsApp, or by email: firstlionai@gmail.com