We respect your privacy and are committed to protecting your personal data in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia.

Data we collect

• Account data: name, email, mobile number, country and city, organization name.
• Request data: details of the requested service, the attachments and materials you send, and conversations.
• Billing data: invoices, payments and transfer receipts. We do not store card data; payments are processed by licensed payment gateways.
• Technical data: network address and browser type, for security and documentation purposes.

How we use your data

• To deliver services, manage requests and communicate with you.
• To issue quotations, contracts and invoices and to process payments.
• To improve service quality and website security, and to meet regulatory requirements.

Sharing

We never sell your data. We share it only with the providers needed to run the website: licensed payment gateways, the hosting provider and the email provider — and only to the extent necessary.

Retention and security

Data is stored securely over encrypted connections and retained only as long as needed to deliver the service and to meet legal and accounting requirements.

Your rights

You may request access to, correction or deletion of your data, or object to its processing, through the ticket system in your account or by email: firstlionai@gmail.com

Cookies

We use essential cookies only: for sign-in and to remember your preferences (language and sound). We use no advertising cookies.